跨境头条
买家因为产品质量问题开启纠纷，此时卖家要积极与买家协商解决问题，要双方达成一致地解决看法。...
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TC001716、TC006080
买家因为产品质量问题开启纠纷，此时卖家要积极与买家协商解决问题，要双方达成一致地解决看法。
Sample
Dearfriend，
Wearesorryforthequalityproblemsandwouldpaymoreattentiontotheproductqualitycheckinthefuture.
Wewillacceptyourrequirementandpleasekindlyreturnthegoodstothefollowingaddress:xxxxxxxxxxxx
However，somefriendswillacceptthesecondplanthatwesendyouanewonewith90%discountandyoucancelthedisputewithoutpayingforthehighlyreturningshippingfee.Hopeyouconsiderit.Thankyou！
BestRegards
Sample
Dearfriend，
Thephotoswerereceivedwiththanks.Sorrythatwefailedtocheckouttheproblemandwewouldpaymoreattentiontothispart.
Anyway，wewillrefundyou$3forcompensatingormayyoujustacceptthistimeandwewouldliketoprovidebiggerdiscountforyournextorder？
Sorryagainforthetrouble.Pleasefeelfreetoletushaveyourcomment.Thanks！
BestRegards
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