跨境电商给予价钱优惠回复范文

在销售流程中，面对客户提出给予折扣优惠的要求时，若公司价钱政策允许，客服人员可以采取以下不同的策略来给予客户优惠。

（1）以退为进。客服人员首先告知家户商品的价钱已经很优惠，接着提出给予优惠的条件，如“买了件总价减10%”“买满XX送XX”等，尽量进一步客户的客单价。

（2）开门见山。客服人员直接答应客户降价的要求，告诉客户公司的具体优惠细节，最后提出希望客户能在平台分享商品的好评。

范文

DearXXX，

Thankyouforyourattentionintheitem.

Wearesorryforthatwecan'；tofferyouthelowpriceyoubargained.Infact，thepricelistedisveryreasonableandhasbeennarrowlycalculated.

However，we'；dliketogiveyou5%discountifyoupurchasemorethan5piecesinoneorder.Pleaseletmeknowifyouhaveanyfurtherquestions.

Thanks！

YoursSincerely

范文

DearXXX，

Thankyouforyourattentioninouritem.Asamatteroffact，itisthebestpriceandourprofitmarginisreallyverylow.

However，wecangiveyouaXX%discountifyoupurchasemorethanXXpiecesinoneorder.

Lookingforwardtoyourreply.Thankyou.

范文

DearXXX，

Thankyousomuchforyourtext.

Theitemisonsalenow.Youcanenjoyadiscountof20%plusfreeshippingifyourpurchaseareoverS100.Additionally，wewillsendyousomegiftsifyoucouldgiveusafive-starcomment.

Thankyou！

范文

DearXXX，

Thanksforyourinquiry.

Ibetyoumustagreethatourpriceisverycompetitiveforsuchgoodquality，whichcanbewitnessedfromourproductfeedback.Discountcannotbeprovidedfor1pieceasweonlyhaveminimumprofit.However，wecangivediscountof5%forbulkbuyingwithnolessthan50pcs.

Thankyouforconsiderationandunderstanding.Lookingforwardtoyourresponse.

范文

DearXXX，

Thanksforyourmessage.Well，ifyoubuybothofthexXXXitems，wecangiveyoua%discount.Onceweconfirmyourpayment，wewillshipouttheitemsforyouintime.

Pleasefeelfreetocontactusifyouhaveanyfurtherquestions.

Thanks&；Bestregards！

范文

DearXXX，

Thanksforyourinquiry.Wecherishthischancetodobusinesswithyouverymuch.Theorderofasinglesampleproductcosts$XXXXwithshippingfeesincluded.IfyouorderXXpiecesinoneorder，wecanofferyouthebulkpriceof$XXXX/piecewithfreeshipping.Ilookforwardtoyourreply.

Regards！