跨境电商延迟发货的通知范文

跨境电商平台卖家因对库存把控失误，导致订单缺货，在客户下订单后，客服人员及时向客户说明库存情形，并告诉到货及发货时间，提高售后服务质量。下列范文可供参考。

范文

DearMs.Jefferson，

WeareReallysorryfortheinconvenience，justbecausethisModelAyouboughtisoutofstock.Butdon'；tworry，thenewstockwillarriveinaweek.Hopeyoucanbealittlepatient.

Oncewehaveinstock，wewillarrangeyourpackageimmediately.

Thankyouagainforyourunderstandingandcontinuoussupport.Wecanoffera5%discountforyourordernexttime.

Haveagreatday！

Andy