跨境头条
对于跨境电商B2B业务员而言,在客户来访前后通常需要和客户进行多次交流。虽然每位客户的具体情形...
对于跨境电商B2B业务员而言,在客户来访前后通常需要和客户进行多次交流。虽然每位客户的具体情形不同,但是交流内容往往有一些共性。下面给出一些英文邮件模板供参考,需要时稍加修改就可以发送给客户,以增长工作效率。

客户来访时,通常会发邮件告诉业务员,业务员接到客户来访的资讯后,要及时向客户反馈,表示欢迎,并且和客户交流确切的来访时间、交通方法、是否预订酒店、气象情形等内容。下面是一位业务员回复一位澳大利亚客户的邮件,供读者参考。
Dearxxx,
Iamappreciatedofyourdecisiontocometousforavisit.Presentlyourfactoryhasstockfortheproductsyouneedsoitistherighttimeforyourvisit.Welcome!Regardingyourvisit,Iwouldliketoremindyouofthefollowingpoints.
Aboutthetrafficwaytoourfactory.Ourfactoryislocatedinxxx,xxxprovince.Youcantakeflighttoxxxairportthenswitchtohighspeedtrainfromxxxtoxxx.Tellusthetimeforyourarrivalandwewillmeetyouattheexitofthehighspeedtrainstation.
Abouttheaccommodation,doyouneedustoreserveahotelforyou?Ifyouneed,whatkindofhotelyouwanttolive?
Doyouhaveanyotherplanexceptthevisittoourfactory?Ifyouhave,pleasetellmeaheadoftimesothatIcanarrangeinadvance.
Bytheway,asfarasIknow,yourcountrypresentlyishot.Buttheweatherofourcityrecentlyischangeable,althoughitisspringnow.Sometimesitwillbealittlecoldinthemorningandtheeveningtime.Sopleasebringmoreclotheswithyou.Iexpectforyourreplyandwelcomeagainforyourvisit.
Bestregards,XXX

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