跨境物流
客服人员答复客户有关跨境物流投递时效时,可先查询物流公司提供的时效,如遇到一些特别情形,如...
客服人员答复客户有关跨境物流投递时效时,可先查询物流公司提供的时效,如遇到一些特别情形,如节假日、恶劣气象等,要及时提示客户投递时间会相应延长。下列范文可供参考。
范文
Dearcustomer,
Thankyouforyourorder.
WewillsendthembyEUBwithatrackingnumber.Normallyitwilltakeabout7-15businessdaysarriveinyourcountry.IsthatOKforyou?Lookingforwardtohearingyousoon.
Haveaniceday.
范文
Goodmorning/afternoon/evening.WewillsendthembyChinaPostAirmail.Itwilltakeabout30-40daysreachthedestination.ChinaPostisthebiggestlogisticscompanyinChina,anditwillkeeptheitemssafe.Youcouldchooseothershippingcompany,butyouneedtopaymoreshippingfeeforthem.Sowhichwaydoyouprefer?
Haveaniceday.
范文
Dearfriend,
Wewillcheckthegoodsbeforeshipment,whichusuallytakesseveralhours.
Sothepackagewillsendtoyouin48hoursafteryoufinishthepayment,wewillsenditbyXXXXXXX,itwilltakeXXdaysfordeliveryifnospecialcircumstancesintransit.
Bestwishes.
范文
DearXXX,
Thanksforyourinquiry.
Generally,wewouldarrangeyourproductwithin2-3businessdaysuponreceiptofyourpayment.Normallyinternationalshippingwouldbeslowerthandomestic.Itusuallytakes7-21businessdaysbyChinaPost,or3-15businessdaysbyEMS/FedExtoyourcountry.Andsometimesifsomeuncontrollablesituationshappened,suchasbadweather,holiday,etc.,itwouldbeslowerthanthat.
Thankyouforunderstanding.
范文
DearXXX,
Yeah,thedropshipping(直销航运)isavailableforus.
Youjustneedtogiveustheitemspecification,buyeraddressandtheshippingcarrier.Ourprofessionalteamwillhelpyouhandleanyotherthingsatourend.
Ifyouhaveanyfurtherquestions,pleaseletmeknow.
Thanks.
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